Most drainage emergencies don’t start in a dramatic way.
Usually, it begins with something small. Water draining a bit slower than normal. A smell you can’t quite explain. A toilet that doesn’t empty properly.
Then suddenly, it gets worse.
Water starts backing up. A pipe gives way. The problem spreads faster than you expected. At that point, you don’t want advice articles or long explanations — you want someone to turn up and deal with it.
That’s exactly what our emergency drainage London service is for.
We’re Drainage & Plumbing LTD, and emergency callouts are a normal part of our day-to-day work. We attend properties across London and surrounding areas, often at short notice, often outside normal hours, and usually when people are already stressed.
A real 24/7 emergency drainage service
When we say 24/7, we mean it.
Not “leave a message and we’ll call back in the morning”.
People call us:
- late at night
- early in the morning
- weekends
- bank holidays
Most of the time, it’s because water is already causing damage, or very close to it.
Blocked drains, burst pipes, sewage smells, toilets overflowing — none of these wait for office hours, so neither do we.
What usually causes emergency drainage problems
After years of working on drainage systems, you start to see patterns.
Many emergency jobs come from:
- Blocked drains that were slowly building up for months
- Fat, grease and food waste in kitchen pipework
- Older drainage systems that finally fail under pressure
- Cracked or collapsed pipes underground
- Tree roots breaking into drain lines
- DIY fixes that didn’t quite work
Often, the problem didn’t start that day. It just reached the point where it could no longer be ignored.
What we do when we arrive
The first thing we do is control the situation.
If water is backing up or leaking, that comes first. Once things are stable, we look for the real cause. Guesswork wastes time, so we rely on proper equipment.
Depending on the issue, this may involve:
- CCTV drain inspection to see exactly what’s happening inside the pipe
- High-pressure water jetting to clear blockages properly
- Isolating damaged sections of pipework
- Temporary or permanent repairs, depending on the situation
We explain what we find in plain terms. No jargon, no pressure.
Honest advice and clear pricing
In emergency situations, people worry about two things:
- How bad the damage is
- How much the repair will cost
We keep things straightforward. Before carrying out any work, we explain:
- what has gone wrong
- what needs to be done
- whether anything else should be addressed soon
You’ll know the cost before we proceed. We don’t believe in surprises.
Emergency drainage London – areas we cover
We cover London and nearby areas on a daily basis, including:
Croydon, Sutton, Bromley, Coulsdon, Wallington, Banstead, Mitcham, Epsom, Wimbledon, Kingston upon Thames, Richmond, Caterham, Redhill, Reigate, Guildford, Crawley and surrounding locations.
Because we work locally, response times are quicker than national companies that dispatch from miles away.
Note: For issues related to public sewers or shared drainage systems outside your property boundary, you may need to contact Thames Water directly. They are responsible for maintaining most shared or public drains in London area.
Why acting quickly matters
Drainage problems don’t stay still.
Water spreads. Damage increases. Repair costs rise.
Calling for emergency drainage London support early often means:
- less damage to floors and walls
- fewer follow-up repairs
- quicker resolution overall
It’s rarely cheaper to wait.
Emergency Drainage London – Frequently Asked Questions
How quickly can you get to me in an emergency?
In most cases, we aim to attend within around 60 minutes, depending on your location and traffic. Because we’re local, we don’t dispatch engineers from miles away, which usually keeps waiting times shorter.
Is your emergency drainage service really 24/7?
Yes. We attend emergency drainage callouts day and night, including weekends and bank holidays. Drainage problems don’t follow a schedule, so we don’t either.
What counts as a drainage emergency?
Anything that risks damage or makes the property unusable. That includes drains overflowing, water backing up into sinks or toilets, burst pipes, strong sewage smells, or leaks that won’t stop. If you’re unsure, it’s better to call and ask.
Can you unblock drains the same day?
Yes. Most emergency blockages are cleared on the first visit, especially when caused by grease, waste build-up, or foreign objects. If there’s deeper damage, we’ll explain the next steps clearly.
Do you use CCTV drain surveys for emergency jobs?
If needed, yes. CCTV inspections help us see exactly what’s going on inside the pipe, especially when a blockage keeps coming back or when there may be damage underground. It avoids guesswork and unnecessary digging.
Will you tell me the price before starting work?
Always. Once we’ve assessed the problem, we explain what needs doing and the cost involved before any work begins. There are no hidden charges.
Can you fix burst or leaking pipes as well?
Yes. Many emergency callouts involve leaks or burst drainage pipes. We’ll isolate the problem, stop the water, and carry out repairs where possible. If further work is required, we’ll talk you through it.
What should I do while waiting for the engineer?
If it’s safe, stop using water and turn off the main supply if a pipe has burst. Keep people away from flooded areas and don’t try DIY fixes that could make things worse.
Do you cover commercial properties as well?
Yes. We attend emergency drainage callouts for both residential and commercial properties, including shops, restaurants, offices, and rental properties.
Will the problem come back after it’s cleared?
If the blockage is purely build-up, clearing it properly usually solves the issue. However, if there’s underlying damage or poor pipe layout, we’ll explain what we’ve found and what can be done to prevent future problems.
Should I call even if I’m not sure it’s an emergency?
Yes. If something doesn’t feel right — especially if water is involved — it’s better to check early. Many serious drainage emergencies start with small warning signs.
If you’re dealing with a drainage emergency now
If the situation is safe:
- stop using water where possible
- turn off the main water supply if a pipe has burst
- keep people away from flooded areas
Then call us.
📞 07771 200075
We’re available day and night.
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